Hull City Council

We are currently carrying out essential maintenance on our websites beginning Wednesday 25 April from 4.30pm. It is expected to be completed on Thursday 26 April.

During this time the following websites will be unavailable –

Please be aware –

Due to industrial action between our waste contractor FCC and Unison, there may be disruption to waste collection services in Hull between Tuesday 1st May and Monday 14th May.

Due to the disruption, collections may be earlier or later than normal so we would encourage residents to make sure their bin is presented for collection by 7am

We appreciate residents’ patience through this period of potential service disruption.

Local Election 2018 - proxy vote

The deadline for us to receive new applications to vote by proxy for the local elections taking place on 3 May 2018 is 5pm, on Wednesday 25 April 2018.

You can download a proxy application form from the Your Vote Matters website. Completed applications can be emailed to or hand delivered to the Guildhall, Alfred Gelder Street, Hull HU1 2AA

While our websites are unavailable there are some alternative ways you can get in touch with us for essential services.

For council related queries you can –

Use myAccount to access online forms for a range of services such as replacement bins, reporting faulty street lights, council tax enquiries or anti-social behaviour issues -

Visit myAccount

Make payments for services such as rent, council tax or parking charge notifications via our online payments -

Online payments

To bid for a home, check rent accounts, report housing repairs or search for a council home via Housing Self Service -

Visit Housing Self Service

Access My Revenues and Benefits for council tax benefit, housing benefits and more –

Access My Revenues and Benefits

Access our jobs website to view current council vacancies –

Apply for a Hull City Council job

Alternatively you can contact us directly via telephone on 01482 300 300

For Hull Culture and Leisure Ltd related queries you can –

Access the Hull Culture and Leisure jobs website to view current vacancies –

Apply for a Hull Culture and Leisure job

Renew and reserve books, CDs and more via the Library Catalogue

Access the Library Catalogue

You can also contact us directly on 01482 300 300

For theatres and halls (Hull City Hall and Hull New Theatre) related queries you can –

Contact us directly for box office and booking enquiries via telephone on 01482 300 306