Assistance Dogs

Assistance dogs are welcome. Please advise us you are bringing an assistance dog when you book your tickets.


Accessible toilets are available on the main floor level.

Hearing and Visually Impaired Patrons

Infra-red system headsets are available for a refundable deposit of £10 or a current driving licence. Please ask at the time of booking.

Wheelchair Access

Wheelchair spaces are available for booking at all events. These are in the stalls for seated events and on a viewing platform for standing events.

Lift access is available to stalls and circle levels only. 

The lifts can be accessed by using the Paragon Street entrance.

Personal Assistance Scheme

Hull Theatres are committed to ensuring that all customers can access our events and offer a scheme to support customers who would not be able to attend our venues without the assistance of an essential carer. 

Applications will be reviewed according to eligibility and a decision made within 14 days. Please do not reserve or purchase tickets before approved as refunds will not be given.

In certain circumstances advice may be taken from the Hull City Council Disability Access Officer. 

Carers are expected to be responsible for the disabled customer at all times during their visit. Please speak to our front of house team for information on our facilities and evacuation procedures.

If you have any other requirements please email or telephone our Box Office team on 01482 300 306 to discuss these further.

Apply for a personal assistance scheme

Seating Plan

Hull City Hall has a seated capacity of 1200 or 1800 standing. 

The Mortimer Suite can accommodate up to 300 people.

Access a copy of the Hull City Hall Seating plan

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