Hull City Hall and Hull New Theatre would like to thank our loyal customers for your patience during these unprecedented times.

Our team continue to manage cancelled and/postponed events but please be aware that we have limited capacity, therefore there will unfortunately be delays in processing refunds and credits.

We are working hard to rearrange those events affected by the ongoing pandemic and would be extremely grateful if you are able to await a rescheduled date or accept theatre credit on your box office account rather than request a refund at this stage. Details of all rescheduled dates will be published online and via social media in due course.

Please be aware that the box office is closed to the public and not available on the telephone. If you do need to speak with an advisor, please email box.office@hcandl.co.uk. Tickets for those shows already on sale and new announcements can still be booked via this website.

Thank you for your patience and continuing support and we look forward to welcoming you all back to our venues soon.

Please ensure you follow the latest government advice to stay safe - Coronavirus advice (link opens in a new window).