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Hull New Theatre - access and facilities

Hull New Theatre has now re-opened after extensive £16million refurbishment with improved access including -

  • Easily accessible foyer and entrance
  • Increased number of wheelchair spaces in the stalls
  • Improved accessible toilet provision
  • Newly installed lift providing access to various floors

Guide dogs are welcome, please inform the box office at the time of booking.

Sennheiser infra-red system headsets are available from the Duty Manager for a refundable deposit of £10.00 or a current driving licence.  Please ask the box office at time of booking on suitability of the system and the most appropriate seating.  

To book wheelchair accessible seats please contact the Box Office on 01482 300 306.

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Personal assistance scheme

Hull City Hall and Hull New Theatre are committed to ensuring that all customers can access our events and offer a scheme to support customers who would not be able to attend our venues without the assistance of an essential carer. 

Please complete the form below with relevant I.D & eligibility to apply to join the scheme and return to access.membership@hcandl.co.uk

Each application will be reviewed by management and a decision made on eligibility.  We advise that this process can take up to 14 days so it is recommended that tickets are not reserved or purchased before approval is given as refunds will not be given on any tickets purchased at full price.

In certain circumstances advice may be taken from the Hull City Council Disability Access Officer. 

Carers are expected to be responsible for the disabled customer at all times during the visit, please speak to our Front of House team for information on our facilities and evacuation procedures.

If you have any additional needs which are not covered by this scheme please contact our Box Office team on 01482 300306.


Accessible performances

Show Date Type of accessible performance
Rocky Horror Show Wednesday 2 October 7.30pm  Signed Performance
Northern Ballet Cinderella Saturday 19 October 2.30pm  Touch Tour and Audio Description 
Blood Brothers  Wednesday 23 October 7.30pm  Signed Performance
Cabaret Wednesday 30 October 7.30pm  Signed Performance
Kinky Boots Thursday 14 November 7.30pm Captioned Performance
  Wednesday 20 November 7.30pm  Signed Performance 
  Thursday 21 November 7.30pm Audio Description
Aladdin Wednesday 11 and Thursday 12 December 7pm Signed Performance 
  Thursday 12 December 7pm Relaxed Performance
MAMMA MIA! Wednesday 11 March 7.30pm  Signed Performance
  Saturday 14 March 2.30pm  Audio Description
  Saturday 21 March 2.30pm Captioned Performance