Contact us

Our online form is currently unavailable - we apologise for any inconvenience this may cause. 

Hull City Hall on Twitter

Hull New Theatre on Twitter

We monitor our account from Monday to Friday, 9am - 5pm.


Booking and ticket enquiries email us at 


All telephone enquiries are dealt with by our contact centre on 01482 300306.  *Please note that bookings cannot currently be made over the telephone due to Covid-19 restrictions.  If you have a query please email or book online at*

Monday to Friday

8am - 7pm


9am -7pm

Sunday and Bank Holidays

10am - 4pm

In Person/by post

*Please note that the box office is currently closed to the public due to Covid-19 restrictions.  Please email or book online at*

Hull New Theatre
Kingston square,
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Hull City Hall
Queen Victoria Square,
Carr Lane
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Find out  more about booking tickets


Customer feedback

We aim to provide good quality services and your comments are important in shaping those services to meet your needs.

We are pleased to get your comments and views, and aim to use what you tell us to make improvements. To help us do this, we have a customer feedback scheme so that you can compliment us, make comments about what we do, raise concerns and make complaints.

Whether we’re good, bad or indifferent we want you to tell us where we are going wrong as well as when we are doing a good job.