Hull City Hall and Hull New Theatre would like to thank our loyal customers for your patience during these unprecedented times.
We are keeping a close eye on the latest Government advice and will take action should the need arise. Please rest assured that the health and safety of all our visitors and staff is of the utmost importance to us.
In the meantime, our team continues to manage cancelled /postponed events but please be aware that we have limited capacity, therefore there will unfortunately be delays in processing refunds and credits.
We are working hard to re-arrange those events affected by the ongoing pandemic and would be extremely grateful if you are able to await a rescheduled date or accept theatre credit on your box office account rather than request a refund at this stage. A current list of rescheduled and cancelled events is available to download here, we'll be updating this as soon as new information becomes available.
Please be aware that the box office is closed to the public and not available on the telephone. If you do need to speak with an advisor, please email firstname.lastname@example.org. Tickets for those shows already on sale and new announcements can still be booked via this website.
Thank you for your patience and continuing support and we look forward to welcoming you back to our venues soon.
Please ensure you follow the latest government advice to stay safe.